An ongoing work-in-progress, this list encapsulates the general categories into which the tools and services I catalog here will fall.
- asset management - tools and services designed to help track and manage IT assets
- cloud - services or tools that are hosted externally, internet-based
- eval - services I am looking at to incorporate into our infrastructure
- fund-raising - tools and services that enable or enhance NP fund-raising efforts and getting the word out
- helpdesk - tools and services that enhance end-user support efforts
- marketing - in conjunction with fund-raising, tools and services designed to enhance an NP's profile, presence, and mission in the community
- non-profit - tools and services that feature non-profit pricing models
- production - services or tools that I have deployed in our infrastructure
- remote - tools and services that provide a remote assistance or management mechanism
- Saas - Software as a service (Wikipedia definition)
- tools - software or service geared towards a specific task or product (doc, video, audio, chat, email, voice, etc.)
- video - tools and services designed for video content creation and management
